Privacy Policy

1. Data controller

The data controller for the personal data described in this policy is K DOT O Co., Ltd., Thailand. If you have any questions about this policy or how your data is handled, you can contact us at contact@kdotogroup.com.

2. Information we collect

• Contact details you provide through our forms — such as your name, email address, phone or LINE ID, business name, and any message you send us.
• Account & property data when you sign up to use StayEngine, including property details and reservation records you create.
• Guest booking data processed on behalf of property owners who use our platform to take direct bookings.
• Usage & device data collected automatically, such as IP address, browser type, and pages viewed, including via analytics tools.

3. How we use your data

• To respond to your inquiries and provide product, partnership, and support assistance.
• To provide, operate, and improve the StayEngine platform and its features.
• To process bookings and payments and to send related notifications.
• To maintain the security and integrity of our services.
• To comply with our legal obligations.

4. Sharing your data

We do not sell your personal data. We share data only with trusted service providers who help us operate StayEngine — for example, cloud hosting, database, email delivery, and payment providers — and only to the extent necessary to deliver our services. We may also disclose data where required by law.

5. Cookies & analytics

We use cookies and similar technologies, including analytics tools such as Google Tag Manager and Google Analytics, to understand how our site is used and to improve it. You can control cookies through your browser settings.

6. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, to provide our services, or to meet legal and accounting requirements.

7. Your rights

Subject to applicable law, including Thailand's Personal Data Protection Act (PDPA), you may have the right to access, correct, delete, or restrict the use of your personal data, and to withdraw consent. To exercise these rights, contact us at contact@kdotogroup.com.

8. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page.

9. Contact

For any privacy-related questions or requests, please contact: